From your professional career to social interactions to your home life, improving your communication skills can benefit many areas of your life. We rely greatly on information exchange in today’s busy environment, so having effective communication skills is valued more highly. To convey and interpret information accurately and promptly, good verbal and written communication skills are crucial. Poor communication abilities, on the other hand, can be detrimental because a miscommunication can lead to confusion annoyance.
Avoiding this is easier by exercising the types of communications as below:
- Verbally – your voice
- Visually – e.g. images, graphs, maps, infographics
- Non-verbally – e.g. body language, eye contact, gestures
- Written – e.g. books, websites, emails
So let’s see why communication is important..
In-demand by Employers:
Employer polls each year place strong oral and written communication skills among the top ten most sought-after abilities. To hone their presenting and communication abilities, employees are frequently urged to enrol in online courses and attend in-person training.
Employers seek employees who can think independently, take initiative, solve problems, and have a vested interest in the long-term success of the business. In addition to being able to perform your work properly, communication is critical for sharing for how the organization’s procedures, goods, or services should be improved if you want to be regarded as a valued employee.
Allows you to speak concisely:
When speaking to superiors or clients, it’s normal to experience some anxiety. Training in communication skills will teach you how to be straightforward so that you may get the most out of your interactions with other people and how to speak successfully in a variety of scenarios.
Better Rapport with Customers:
Customers want nothing more than to feel heard and understood by a firm, and they want to know that they are. This is a crucial topic, especially if your company has a lot of consumer touch, whether it be in person or over the phone.
Enhancement of Professional Image:
Making a good first impression on your friends and family, teachers, and employer is important, and here’s where communication becomes key. Everyone wants you to project a positive image because it speaks well of them. In your professional life, you’ll speak and write on behalf of your organisation. Your success will be facilitated by your professionalism and meticulous attention to detail.
The most successful organisations are aware of the importance of effective communication at all levels for success in the modern business environment. Here is a helpful mnemonic to help you recall the advantages of successful communication for you and your company:
- Improved judgement and problem-solving
- An increase in productivity
- Corporate documents that are compelling and convincing
- Streamlined, more lucid process
- Reliable commercial partnerships
- Ensured successful response
Understanding the importance of communication is one thing, however, putting this knowledge to use is another. So, how exactly do you go by a professional conversation to excel at work? Is it the kind of communication you have with your family or are should you be extra careful while conversing with your work-mates?
Let us look at some examples of using conversational tools to your advantage.
Befriend small talk
Like anything else, it’s advisable to start small if you want to improve the development of deeper communication (you don’t want to be labelled as the over-sharer). Although it may not have the best reputation (seriously, who wants to talk about the weather?!), small talk has a number of advantages, especially in terms of productivity.
The point is that little talk may appear unimportant. However, those casual talks can actually have a significant impact on your concentration, attention, and general attitude—all of which are crucial for completing those challenging activities or tiny to-do list items.
Most people are preoccupied with their next words when they are having a discussion. However, you need to shift the emphasis from talking to listening if you want to have better discussions (and use those interactions to accomplish more and perform better at work). Look for opportunities to practise listening skills if you want the discussions you have at work to be of higher quality.
Don’t spend the entire conversation with a co-worker planning out what you’re going to say next; instead, concentrate on just listening. Additionally, to getting more out of each conversation, doing so can increase your credibility and power.
These are some ways you can ensure that communication in the professional world is more or less regulated, and primed in a way that you can take advantage of it. For more on workplace communication, check out our other blogs on listening, persuasive communication and psychological tricks to make people see you as confident and convincing!